Terms and Conditions

‘Never Mind the Wrinkles’

Please take the time to read these terms and conditions.  By using Our Website and the Services and Information offered on Our Website, you are agreeing to these terms and conditions.

If you purchase products through our Website, the terms and conditions relating to the purchase are also in this document.  Please make sure you agree with these terms and conditions, which you will be directed to read prior to making your purchase.

As an Australian registered company, we comply with Australian consumer law.  Our ABN is 88 160 879 202.  Due to our sales figures, we are currently not liable for registration for GST, therefore our products’ prices do not include a GST component.  If this changes in the future it will be announced here and it will be noted on the product page.


Services means the online Never Mind the Wrinkles shop

the Website means the websites www.shop.nevermindthewrinkles.com & www.nevermindthewrinkles.com 

We / Us etc means ‘Never Mind the Wrinkles’ and any subsidiaries, affiliates, employees, officers, agents or assigns.

Information means the blog and all articles on the Website

Accuracy of content

We have taken proper care and precautions to ensure that the information we provide on this Website is accurate.  However, we cannot guarantee, nor do we accept any legal liability arising from or connected to, the accuracy, reliability, currency or completeness of anything contained on this Website or on any linked site.

The information contained on this Website should not take the place of professional advice. 


The Website is made available for your use on your acceptance and compliance with these terms and conditions.  By using this Website, you are agreeing to these terms and conditions.

You agree that you will use this website in accordance with all applicable local, state, national and international laws, rules and regulations.

You agree that you will not use, nor will you allow or authorise any third party to use, the Website for any purpose that is unlawful, defamatory, harassing, abusive, fraudulent or obscene way or in any other inappropriate way or in a way which conflicts with the Website or the Services.  

If you contribute to our forum (if any) or make any public comments on this Website which are, in our opinion, unlawful, defamatory, harassing, abusive, fraudulent or obscene or in any other way inappropriate or which conflict with the Website or the Services offered, then we may at our discretion, refuse to publish such comments and/or remove them from the Website.

We reserve the right to refuse or terminate service to anyone at any time without notice or reason.

Passwords and logins

You are responsible for maintaining the confidentiality of your passwords and login details and for all activities carried out under your password and login.

Indemnification for loss or damage

You agree to indemnify Us and hold Us harmless from and against any and all liabilities or expenses arising from or in any way related to your use of this Website or the Services or information offered on this Website, including any liability or expense arising from all claims, losses, damages (actual and consequential), suits, judgments, litigation costs and solicitors fees of every kind and nature incurred by you or any third parties through you.

Intellectual property and copyrights

We hold the copyright to the content of this Website, including all uploaded files, layout design, data, graphics, articles, file content, codes, news, tutorials, videos, reviews, forum posts and databases contained on the Website or in connection with the Services. You must not use or replicate our copyright material other than as permitted by law.  Specifically, you must not use or replicate our copyright material for commercial purposes unless expressly agreed to by Us, in which case we may require you to sign a Licence Agreement. 

If you wish to use content, images or other of our intellectual property, you should submit your request to us at the following email address:


If you feel that Never Mind the Wrinkles has infringed upon your intellectual copyright, please get in touch with us immediately to discuss and rectify the situation.


The logos contained on this Website are copyright of ‘Never Mind the Wrinkles’.  Use of these logos is strictly prohibited except with Our express, written consent.

Links to external websites

This Website may contain links that direct you outside of this Website.  These links are provided for your convenience and are not an express or implied indication that we endorse or approve of the linked Website, its contents or any associated website, product or service.  We accept no liability for loss or damage arising out of or in connection to your use of these sites. 

You may link to our articles or home page.  However, you should not provide a link which suggests any association, approval or endorsement on our part in respect to your website, unless we have expressly agreed in writing.  We may withdraw our consent to you linking to our site at any time by notice to you.

Limitation of Liability

We take no responsibility for the accuracy of any of the content or statements contained on this Website or in relation to our Services.  Statements made are by way of general comment only and you should satisfy yourself as to their accuracy.  Further, all of our Services are provided without a warranty with the exception of any warranties provided by law.  We are not liable for any damages whatsoever, incurred as a result of or relating to the use of the Website or our Services.

Information Collection

Use of information you have provided us with, or that we have collected and retained relating to your use of the Website and/or our Services, is governed by our Privacy Policy.  By using this Website and the Services associated with this Website, you are agreeing to the Privacy Policy.  To view our Privacy Policy and read more about why we collect personal information from you and how we use that information, click here. 


All personal information you give us will be dealt with in a confidential manner in accordance with our Privacy Policy.  However, due to circumstances outside of our control, we cannot guarantee that all aspects of your use of this Website will be confidential due to the potential ability of third parties to intercept and access such information.

Customs and Import Tax

You agree that you are liable for, and will pay for, any taxes, duties, customs or import charges that may apply to your order.

Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Victoria, Australia.  Any disputes concerning this website are to be resolved by the courts having jurisdiction in Victoria,  Australia.

We retain the right to bring proceedings against you for breach of these Terms and Conditions, in your country of residence or any other appropriate country or jurisdiction.

Payment options

We accept payment by credit/debit card or Paypal.  Payment it to be made at the time of ordering.  Goods will not be prepared or shipped until payment has been received.  We use the platform STRIPE to process your credit/debit card payments, fully encrypted for your protection.  You can read their privacy policy and terms at this link https://stripe.com/au/privacy and their global privacy policy here https://stripe.com/gb/privacy

We also now accept Paypal. Once your order is submitted, you will be redirected to PayPal’s site where you can make the payment.

Never Mind the Wrinkles is not responsible for any foreign exchange fee that may be charged by your credit card company or bank. You may also be charged a fee by your credit card company or bank if your credit card and Never Mind the Wrinkles shop are in different countries, regardless of the currency used – this fee will not be paid or reimbursed by Never Mind the Wrinkles shop.

Return/replacement/refund policy

Never Mind the Wrinkles will refund/replace any item which is not as you ordered.  This includes wrong size, wrong colour, or goods which were clearly damaged before you received them.  Photos will be requested to substantiate any return claim.  We may ask you to return the item with shipping costs being your responsibility.  We will not refund any item due to ‘change of mind’, notwithstanding the adherence to Australia’s consumer laws.  Please get in touch with us if you have a problem, we will do our best to sort it out for you in a professional, legal, and fair manner.  Please don’t send us an item for refund until you have contacted us first.  We will then instruct you what to do with the item.

Once your refund has been approved by us, a credit will automatically be processed to your credit card company, it may take some time, according to the banks’ processing times. Shipping costs are generally not refundable – however this may depend upon your country’s consumer laws. We adhere to all consumer laws of your country.

If you request a replacement, we will order it and send it to you as quickly as possible.  We are unfortunately unable to control shipping times. Shipping costs are not refundable.

The Blog

Any and all content provided on the blog is for informational purposes only. The owner of this blog makes no representations as to the accuracy or completeness of any information on this site or found by following any link on this site. The owner will not be liable for any errors or omissions in this information nor for the availability of this information. The owner will not be liable for any losses, injuries, or damages from the display or use of this information. These terms and conditions of use are subject to change at any time and without notice.

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